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Small Group New Sales Rates for August

April 25, 2017

On May 1, we will start emailing fully insured small group prospective quotes with an August 1 effective date for requests submitted to Quotes@healthalliance.org. Look for these August rates next week.

Small Group Renewals for August and September

On May 8, we will begin emailing renewal rates for fully insured small groups with an August 1 or September 1 effective date. You should receive them within 3 to 4 business days.

Federal Market Stabilization Rule

On April 13, the U.S. Department of Health and Human Services released the final Market Stabilization rule for the individual and small group markets under the Affordable Care Act. The final rule goes into effect on June 19, 2017 and adopts standards for:

  • Special Enrollment Periods
  • Individual market Annual Open Enrollment Period dates for the 2018 plan year
  • Actuarial value requirements
  • Network adequacy and essential community provider requirements for Qualified Health Plan certifications

We are in the process of reviewing the final rules for implementation and will communicate with stakeholders along the way.

Fully Insured Small and Large Group May Renewals

April 11, 2017

Small and large groups with a May 1, 2017, renewal date will be auto-renewed on April 14. Groups can make plan changes through May 31. Even though groups will be auto-renewed, please email your client consultant the signed Exhibit B and Exhibit C.

We’ll send the group enrollment agreements (GEAs) to employers through DocuSign. Please ask your clients to sign and send the documents back to us as soon as possible.

Recovery Phone Number on Your Health Alliance

March 31, 2017

Starting April 2, you’ll be able to set up a phone number to receive password recovery texts on Your Health Alliance. This feature will let you reset a forgotten password by entering a verification code that’s texted to your phone.

Members and brokers will see a banner on Your Health Alliance reminding you to set up a recovery phone number, or you can visit the Account page to set this up under the Email Login/Password section. (You can also return to the Account page to update this phone number at any time.)

Follow the on-screen directions to set up your recovery phone number or use the new Password Recovery section of the Your Health Alliance Guide for Brokers for step-by-step help setting it up.

Once you’ve set up a phone number, the next time you forget your password, choose the “Forgot Your Password?” link from the Log In page, and you’ll be able to choose between using your email or your recovery phone number to get a verification code that will let you reset your password.

You can also get help with the process of resetting your password in the Password Recovery section of the Your Health Alliance Guide for Brokers.

Status Update: Extension of Illinois Transitional Plans

March 13, 2017

We are extending our Illinois individual and small group transitional plans through 2018 after the Illinois Department of Insurance released a bulletin on March 10 to provide guidance for the extension of transitional policies in Illinois.

This comes after recent federal guidance that permits states to extend transitional policies for individual and small group health insurance plans to policy years beginning on or before October 1, 2018, provided that all policies end of December 31, 2018.

We are also extending our Iowa small group transitional plans. Contact your client consultant with any questions.

Fraud Alert: HHS OIG Hotline Phone Number Used in Scam

The U.S. Department of Health and Human Services (HHS) Office of Inspector General (OIG) recently confirmed that the HHS OIG Hotline phone number is being used as part of a telephone spoofing scam targeting individuals throughout the country.

HHS OIG will not use the HHS OIG Hotline phone number, 1-800-HHS-TIPS (1-800-447-8477), to make outgoing calls, so individuals should not answer any calls from this number.

These scammers represent themselves as HHS OIG Hotline employees and make it seem as if the call is coming from the HHS OIG Hotline. They may use various tactics to obtain or verify the victim’s personal information, which can then be used to steal money or for other fraudulent activity. HHS OIG takes this matter seriously and is actively investigating this matter.

We encourage everyone to remain vigilant, protect their personal information, and guard against providing personal information during calls that claim to be from the HHS OIG Hotline.

It is still safe to call into the HHS OIG Hotline to report fraud. Those who believe they may have been a victim of this scam are encouraged to report that information through the HHS OIG Hotline at 1-800-HHS-TIPS (1-800-447-8477) or by emailing Spoof@oig.hhs.gov. Individuals can also file a complaint with the Federal Trade Commission at 1-877-FTC-HELP (1-877-382-4357).

Learn more about how people can protect themselves or report this scam at OIG.HHS.gov.

2017 Medicare Supplement Rates

March 2, 2017

We sent current individual Medicare Supplement members a rate renewal letter and new rate sheets for 2017 on February 24. Our rates for each age range did not increase this year, so any increase they see will be from moving into a new age bracket.