Medicare Flashes

Issue with Ordering Materials On Your Health Alliance

August 4, 2017

We’re having a technical issue with ordering materials on the Forms & Resources section of Your Health Alliance for brokers. If you ordered materials online since July 1, we have not received these orders, so you will not receive those materials.

We should have this issue fixed by the end of this week, and then you’ll be able to place orders or reorder materials you requested during July. If you need to order materials before next week, you can email us at BrokerServices@healthalliance.org.

We’re very sorry for the inconvenience, and thank you for your patience.

Expanding Our Home Visit Program in the Confluence Area

August 1, 2017

A yearly visit with a healthcare provider is an important piece of overall wellness, and we want to make sure all of our members have that opportunity. Members who can’t make it to their doctors’ offices may be good candidates for our home visit program.

We’ve expanded this program of home visits by advanced registered nurse practitioners (ARNPs) to the Confluence service area.

At the free in-home visits, our ARNPs can help members with their wellness by:

  • Checking blood pressure, oxygen levels in the blood, feeling in feet, and more
  • Going over options for pain control and ways to talk to primary care providers (PCPs) or specialists
  • Completing a health risk assessment
  • Talking about prevention and treatment options for diabetes, heart disease, and other conditions
  • Answering questions about medications, sleep patterns, nutrition, and more

Members pay nothing for in-home nurse visits. These visits don’t change their coverage, and they do not replace the care or advice members get from their own doctors.

Letters from Health Alliance Clinical Services and a flier introducing the program were mailed out to members the week of June 23. Members who are a good fit have also been receiving calls from us about the program.

Each week, our local office will receive a report detailing who has been contacted, in case you or a member have questions about the validity of the outreach. You can also contact Nadine Drinkwater at Nadine.Drinkwater@healthalliance.org with questions.

You’re Invited to Our Broker and Admin System Training Webinar

July 19, 2017

Prepare for the upcoming AEP by joining us for a training webinar on important system features.

Broker and Admin System Training Webinar

Thursday, August 10
1 to 4 p.m., CT

Add this event to my Outlook Calendar

Training Topics

  • Drug compare
  • Provider search
  • Online enrollment submission
  • Your Health Alliance for brokers:
    • Forms & resources
    • Contracting requirements
    • Book of business
    • Online product training

Attending the Meeting

  1. Call In: 800-747-5150 303-248-1290 (Toll)
  2. Enter Access Code: 3378036
  3. Web Login

If you’re unable to attend, you can always find help guides on the Forms & Resources tab of Your Health Alliance for brokers.

You’re Invited to 2018 Illinois Health Alliance Medicare Advantage On-Site Broker Training

June 14, 2017

Join our Health Alliance Medicare representatives for live training on our 2018 Illinois Medicare Advantage plans and benefits.

2018 Illinois Health Alliance Medicare Advantage On-Site Broker Training

Thursday, September 14

9 a.m. to 1 p.m.

 

Hilton Garden Inn

Champaign, IL

 

Registration begins at 8:30 a.m.
Refreshments and lunch will be provided

Use your email invitation to RSVP.
Seating is limited. Please RSVP by Friday, August 25.
Add this event to my Outlook Calendar

 

If you’re unable to attend, we offer online certification to fulfill the product training portion of contracting.

Before training and execution of this year’s contract, you must complete your 2018 contracting requirements on the Medicare Contracting tab of Your Health Alliance for brokers. After you’ve submitted all your documents, you’ll be sent a link to online training once it becomes available in late August.

We highly recommend you complete online training before live training, so you can be prepared with any questions you may have about our 2018 Medicare Advantage plans.

You’re Invited to 2018 Iowa Health Alliance Medicare Advantage On-Site Broker Training

June 14, 2017

Join our Health Alliance Medicare representatives for live training on our 2018 Iowa Medicare Advantage plans and benefits.

2018 Iowa Health Alliance Medicare Advantage On-Site Broker Training

Thursday, September 28

12 to 4 p.m.

 

Hilton Garden Inn

Bettendorf, IA

 

Registration begins at 11:30 a.m.
Refreshments and lunch will be provided

Use your email invitation to RSVP.
Seating is limited. Please RSVP by Friday, August 25.
Add this event to my Outlook Calendar

 

If you’re unable to attend, we offer online certification to fulfill the product training portion of contracting.

Before training and execution of this year’s contract, you must complete your 2018 contracting requirements on the Medicare Contracting tab of Your Health Alliance for brokers. After you’ve submitted all your documents, you’ll be sent a link to online training once it becomes available in late August.

We highly recommend you complete online training before live training, so you can be prepared with any questions you may have about our 2018 Medicare Advantage plans.