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2020 Refresher Training Now Available

We appreciate your partnership with Health Alliance and your service to our members. As a long-standing Agent with us, you are eligible for our 2020 Refresher Training. It is now available in your online training. It will cover all product lines.

You must first complete the Commercial Prerequisite Course. Then you can complete the 2020 Refresher Training, which includes product changes for 2020 and other critical updates. Each course takes about 45 minutes to complete.

If you choose not to do the refresher training, you can instead complete the 2020 Health Alliance Broker Certification courses for the products that you have active with us. If you begin selling another product mid-year, you’ll need to return to the training website and complete the certification for that line of business. Brokers will receive continuing education credits for each course completed.

All certifications must be completed by January 31, 2020. We’ve posted an online training guide on the Forms & Resources section of Your Health Alliance for brokers to help you get started.

Appointments will be terminated for any brokers who do not complete the 2020 Health Alliance Broker Certification or the refresher course by January 31, 2020.

Note: This training applies only to Health Alliance and not to the Federally Facilitated Marketplace (FFM) training through CMS. If you have any questions, contact Broker Support at 877-917-8489 or