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January Premium Bills Delayed for Medicare, My Health Alliance and IPXP

To accommodate as many 2013 plan changes as possible, individual premium bills mailed later than usual, beginning December 27. Premium will be due on the first of the month, and members may exercise their full grace period through the end of January.

This delay will cause some January auto withdrawals and recurring credit card payments to be later than usual. All individual plans (including IPXP and Medicare) will draw for January premium on January 10. This will be on schedule for Medicare, but will be a delay for individual and IPXP. If the premium is automatically paid, any statements the member receives will be for informational purposes only.

We’ve added an automated message to our individual and IPXP lines to alert members of the delayed withdrawals. We’ve also initiated automated calls to individual and IPXP members to advise them about the delay.