New Address for Sending Binder Checks

August 14, 2018

With our recent move to Carle at The Fields in Champaign, we have a new address for sending in small group binder payments.

Please send these to:

Pricing & Underwriting
Health Alliance
3310 Fields South Drive
Champaign, IL 61822

If you have any questions, contact Broker Support at 877-917-8489 or BrokerServices@healthalliance.org.

Complete 2019 FFM Broker Training

August 7, 2018

All brokers who wish to sell our individual and Small Business Health Options Program (SHOP) products through the Marketplace in 2019 must complete the Federally Facilitated Marketplace (FFM) training by December 31, 2018. To continue to receive 2019 renewal or new business commissions for Marketplace plans, you must complete the training by this date.

Please review this CMS guide for help registering for and completing the training.  Once you’ve completed the training, please check that your name is on the completion list. Your information may take 1 to 2 business days to appear. If your name isn’t on the list, you are not considered certified for 2019.

If you completed the training but your name isn’t on the list, email FFMProducer-AssisterHelpDesk@cms.hhs.gov.

Please send a copy of your certificate of completion to BrokerServices@healthalliance.org.

New Benefit: Virtual Visit Coverage

July 3, 2018

We’re excited to begin offering a virtual visit benefit to our members, giving them access to quality healthcare services anytime, anywhere.

As of July 1, 2018, fully insured new and renewing large groups have virtual visit coverage.

This coverage isn’t currently available for Medicare groups. It will be offered across more business lines in January 2019. We’ll share more information closer to that time.

The cost of a virtual visit is the same as a primary care provider office visit copay. Some plans offer a set number of visits for $0. Members will pay their portion of the cost when getting virtual care, and the rest will be billed to us.

Members can talk to a board-certified doctor or counselor 24/7 by phone or by secure video through MDLive.com or the MDLIVE app. They can be seen for more than 50 common conditions, including:

  • Acne
  • Allergies
  • Behavioral health
  • Cold/flu
  • Cough
  • Ear problems
  • Fever
  • Headache
  • Insect bites
  • Nausea/vomiting
  • Pink eye
  • Rash
  • Respiratory problems

Please tell your clients about this exciting new benefit. Contact Broker Support at 1-877-917-8489 or BrokerServices@healthalliance.org with questions.

Biometric Screening Services Available

June 26, 2018

We offer groups two great biometric screening options from vendors we trust: Quest Health Diagnostics and Onsite Diagnostics.


  • Availability throughout the United States
  • On-site health fairs, covering height, weight, blood pressure, body mass index (BMI), cholesterol and glucose (finger stick and/or blood draw) conducted by the vendor
  • Management and process support of employer health fairs
  • The ability for an employee to see his or her primary care provider with a designated form (subject to the plan’s copay/coinsurance/cost-sharing)
  •  Reporting:
    • For groups with fewer than 50 participants*, the vendor will only report participation level
    • For groups with more than 50 participants*, more detailed reports are available (and custom reports may also be available for an additional fee)
  • Flexible ways to receive services:
    • On site
    • Through a lab
    • Through an employee’s personal doctor
    • Through home test kits

*Quest Diagnostics requires 40 participants; Onsite Diagnostics requires 50 participants.

Check out the biometric flier in the Forms & Resources section of Your Health Alliance for brokers, and contact Broker Support at 1-877-917-8489 or BrokerServices@healthalliance.org with questions.