As of March 15, you can do member maintenance for your groups on Your Health Alliance for brokers. When you go into a group member’s plan details, you can use the Actions section to update their information.
With this enhancement, you should no longer need access to Your Health Alliance for employer groups to use the same functionality. This lets you log in to one profile to manage all of your business.
Since this is not the original application, you or the employer group must retain the original application. State and federal guidelines require employer groups and brokers to retain the member’s original application for the life of the plan, plus 10 years.
You will not have the ability to submit online enrollment changes if the group submits their enrollment via 834 file on either Your Health Alliance for brokers or employer groups.
For images and more detailed directions, use our YourHealthAlliance.org Guide for Brokers, also available on the Forms & Resources page. If you have any questions, email BrokerServices@healthalliance.org.