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2020 Refresher Training Now Available

We appreciate your partnership with Health Alliance and your service to our members. As a long-standing Agent with us, you are eligible for our 2020 Refresher Training. It is now available in your online training. It will cover all product lines.

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2020 Broker Certification Courses

All brokers appointed to sell our products for individual, small and large group (including group Medicare), and self-funded plans must complete the 2020 Health Alliance Broker Certification courses by January 31, 2020. The courses are now available in your online training account.

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OSF MedAdvantage Deductible Plans FAQ

How the OSF MedAdvantage Plus and Select plans deductible works:

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Premium Download Functionality Available in October

We are excited to announce that we have finalized the Excel download and export functionality for premium invoices and the customer experience enhancement is officially in production.

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Improved Member Call-In Experience

We’re excited to share that we’ve enhanced our interactive voice response (IVR) functionalities across our Customer Service and Member Services teams, allowing us to better serve our members.

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