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2021 New Medicare Member Orientation

New January members enrolled on our Illinois Simplete and Quad Cities Health Alliance Medicare plans will be mailed postcards the first two weeks in February inviting them to join us online for orientation offerings during the third week of February. This orientation will project our warmest welcome along with other pertinent information getting started on our Medicare Advantage plans.

Items covered in the orientation include:

  • Member materials overview
  • How to contact Health Alliance
  • COVID-19 Facts and Benefits
  • Pharmacy Overview
  • Usage of Hally Health

Here are examples of the postcards being mailed for you to reference during appropriate discussions with your newly enrolled Medicare clients:

Thank you, as always, for your valued assistance. If you have any questions, please contact us at BrokerServices@healthalliance.org or by calling (877) 917-8489.