Medicare Flashes

2019 Star Ratings for Illinois, Indiana, and Ohio

October 18, 2018

We’re proud of the work we’ve put in to ensure our members are happy and receiving quality care through our provider partners. Through that hard work, we’ve maintained a high Star Rating with a 4 in Illinois, Indiana, and Ohio.

Our Star Ratings fliers for 2019 are now available on the Forms & Resources section of YourHealthAlliance.org for brokers, under the Individual Medicare Marketing tab for each region. You can also print them directly from the links below.

The current fliers should be removed from sales kits and replaced with the new fliers by November 11, 2018.

If you have any questions, call Broker Support at 1-877-917-8489 or email

BrokerServices@healthalliance.org.

 

 

2019 Washington Star Ratings

October 18, 2018

Our Health Alliance Northwest Medicare Advantage plans have received a Star Rating of 3 for 2019.

We’re disappointed in our drop in Star Ratings, but we have worked hard to identify the reasons for the drop and have already taken steps to improve our scores.

A 3-star rating suggests the plan is rated “average.” We always strive to be above average, but approximately 48 percent of plans in the U.S. are in the 3-to-3.5 star range.

Some of the areas that are measured include the following.

  • How our members rate our plan’s services and care
  • How well our doctors detect illnesses and keep members healthy
  • How well our plan helps members use recommended and safe prescription medications

One thing we’re doing to help raise our scores is seeking feedback and taking action on any feedback we receive to help improve our organization. We continuously strive to improve member perception of the plan with focused collaboration between us and our providers.

We’ve posted our 2019 Star Ratings fliers on the Forms & Resources section of YourHealthAlliance.org for brokers, under the Individual Medicare Marketing tab for each region. You can also print them directly from the links below.

The current fliers should be removed from sales kits and replaced with the new fliers by November 11, 2018.

If you have any questions, call Broker Support at 1-877-917-8489 or email BrokerServices@healthalliance.org.

2019 Iowa Star Ratings

October 18, 2018

Our Medicare Advantage plans in Iowa have received a Star Rating of 3 for 2019.

We’re disappointed in our drop in Star Ratings, but we have worked hard to identify the reasons for the drop and have already taken steps to improve our scores.

A 3-star rating suggests the plan is rated “average.” We always strive to be above average, but approximately 48 percent of plans in the U.S. are in the 3-to-3.5 star range.

Some of the areas that are measured include the following.

  • How our members rate our plan’s services and care
  • How well our doctors detect illnesses and keep members healthy
  • How well our plan helps members use recommended and safe prescription medications

One thing we’re doing to help raise our scores is seeking feedback and taking action on any feedback we receive to help improve our organization. We continuously strive to improve member perception of the plan with focused collaboration between us and our providers.

We’ve posted our 2019 Star Ratings fliers on the Forms & Resources section of YourHealthAlliance.org for brokers, under the Individual Medicare Marketing tab for each region. You can also print them directly from the links below.

The current fliers should be removed from sales kits and replaced with the new fliers by November 11, 2018. You must add both the Quad Cities and Iowa Star Ratings fliers to the Quad Cities sales kits.

If you have any questions, call Broker Support at 1-877-917-8489 or email

BrokerServices@healthalliance.org.

 

2019 Medicare Enrollment

October 9, 2018

On October 15, we will begin accepting online Medicare enrollments for the 2019 plan year. For 2019, your National Producer Number (NPN) is both your username and your password. Learn more about using the online enrollment site in this quick guide. If you would also like access to our 2019 iPad enrollment app, email BrokerServices@healthalliance.org.

You must receive a signed and completed paper application from a potential member before submitting an online application. After submitting the online application, you don’t need to send us the original signed paper copy of the application, but you will need to keep it in your records for 10 years. You do not need to have a signed and completed paper application before submitting an application through the iPad app.

Reminder: There’s not a section in the online enrollment site to enter credit card information. If members choose to pay by credit card on their applications, you’ll need to send copies of the applications to MedicareEnrollment@healthalliance.org or have the member fill out a credit card authorization form.

You can email scope of appointment forms to Scope@healthalliance.org.

If you have any enrollments with November or December 2018 effective dates, make sure you use the 2018 Medicare enrollment site.

Before you can submit applications for 2019 plans, you must complete all contracting requirements. If you have questions about your contracting status, contact Broker Support at 1-877-917-8489 or BrokerServices@healthalliance.org.

 

 

Update to Illinois Big Picture Benefit Guide

October 4, 2018

We have corrected an error in the Illinois version of the Big Picture Benefit Guide. The in-network yearly limit for the POS 30 Rx plan is listed incorrectly. The correct in-network yearly limit for POS 30 Rx is $5,500.

In all sales kits, we’re inserting an errata page with the corrected chart directly behind the sales kit cover letter.

We will send the letters directly to the brokers whose sales kits have already been shipped.

If you have any questions, call Broker Support at 877-917-8489 or email BrokerServices@healthalliance.org.