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Medicare Flashes

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New Reid Health Alliance Medicare Preferred Cost-Sharing Pharmacies Added

We are bringing more savings to our Reid Health Alliance Medicare members through additional preferred cost-sharing pharmacies!

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Improved Member Call-In Experience

We’re excited to share that we’ve enhanced our interactive voice response (IVR) functionalities across our Customer Service and Member Services teams, allowing us to better serve our members.

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IVR Enhancements are Coming Soon

We are pleased to announce that IVR enhancements will go-live soon!  These enhancements will help to drive our system and processes to best-in-class industry standards and were designed and tested based on feedback from Health Alliance providers, members and many of our own representatives. 

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Health Alliance Northwest Wenatchee Office Is Moving

To better support our North Central Washington customers, the Health Alliance Northwest office in Wenatchee is moving across the intersection to 411 N. Chelan Ave., Suite A, which is the old Pioneer Title building.

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2020 IL Medicare Product Training

The annual online Health Alliance Medicare Product Training for the 2020 plan year will be released on September 12, 2019. Once released, you will receive an email notification with instructions on how to navigate the training.

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